Privacy Policy
Information We Collect About You
At sephimovira, we're transparent about what information we collect when you interact with our entrepreneurial skills education platform. This happens through different channels during your journey with us.
Personal Information You Provide
- Contact details including your name, email address, and phone number when you inquire about programs
- Educational background and professional experience shared during enrollment consultations
- Payment information processed securely through our payment partners
- Learning preferences and goals to customize your educational experience
- Feedback and communications through our support channels
Information Collected Automatically
When you visit our website, we collect certain technical information to improve your experience and understand how our platform is used.
Website Analytics: We track page views, time spent on different sections, and navigation patterns to enhance our content and user experience. This helps us understand which learning materials resonate most with prospective students.
Device Information: Basic details about your device type, browser, and operating system help us ensure our platform works smoothly across different technologies.
How We Use Your Information
Your information serves specific purposes related to delivering quality entrepreneurial education and maintaining our relationship with you.
- Program Delivery: We use your contact and educational background information to provide personalized learning recommendations and course materials tailored to your entrepreneurial goals.
- Communication: Your contact details allow us to send program updates, respond to inquiries, and provide ongoing educational support throughout your learning journey.
- Platform Improvement: Analytics data helps us identify which aspects of our curriculum are most effective and where students might need additional support.
- Administrative Purposes: Processing payments, maintaining enrollment records, and fulfilling our legal obligations as an educational provider.
Important: We never sell your personal information to third parties or use it for purposes unrelated to your education with sephimovira.
Information Sharing and Third-Party Services
We work with trusted service providers to deliver our educational programs effectively. Here's how your information might be shared:
Educational Partners
Some of our advanced entrepreneurial workshops involve industry mentors and guest instructors. When relevant to your learning, we may share basic contact information to facilitate these educational connections.
Service Providers
Service Type | Purpose | Data Shared |
---|---|---|
Payment Processing | Secure transaction handling | Billing information only |
Email Platform | Course communications | Name and email address |
Learning Management | Course delivery and tracking | Progress and completion data |
Customer Support | Technical assistance | Communication history |
All third-party providers are bound by strict confidentiality agreements and are only permitted to use your information for the specific services they provide to sephimovira.
Your Rights Under Australian Privacy Laws
As an Australian-based educational provider, we comply with the Privacy Act 1988 and Australian Privacy Principles. You have several important rights regarding your personal information:
Access and Correction
You can request to see what personal information we hold about you and ask us to correct any inaccuracies. This includes your enrollment records, communication history, and learning progress data.
Data Portability
If you want to transfer your learning records to another educational provider, we can provide your information in a commonly used format where technically feasible.
Withdrawal of Consent
- Unsubscribe from marketing communications while remaining enrolled in active programs
- Opt out of non-essential data collection that doesn't impact your core educational experience
- Request deletion of your information after program completion, subject to legal retention requirements
How to Exercise These Rights
Contact our privacy team at help@sephimovira.com with your request. We'll respond within 30 days and verify your identity before processing any requests involving personal information.
Some requests may require additional time if they involve complex data retrieval or coordination with our educational partners.
Data Security and Protection Measures
Protecting your personal information is fundamental to how we operate. We've implemented multiple layers of security to safeguard your data throughout its lifecycle with us.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and vulnerability assessments of our systems
- Access controls that limit staff access to information based on job requirements
- Secure backup systems with encryption for data recovery purposes
- Multi-factor authentication for staff accessing sensitive systems
Physical and Administrative Controls
Our offices at 10 Russell St, Toowoomba City maintain physical security measures including controlled access and secure document storage. Staff receive regular privacy training and sign confidentiality agreements.
Data Breach Protocol: If a security incident affects your personal information, we'll notify you and relevant authorities as required by Australian law, typically within 72 hours of discovery.
Data Retention and Deletion
We keep your information only as long as necessary for educational and legal purposes. Different types of data have different retention periods based on their purpose and regulatory requirements.
Retention Periods
Active Enrollment Records: Maintained throughout your program participation plus seven years for compliance with educational standards and potential credential verification.
Communication Records: Email correspondence and support interactions are kept for three years after program completion to assist with any follow-up questions.
Website Analytics: Aggregated usage data is retained for two years to inform platform improvements, with personal identifiers removed after six months.
Payment Information: Financial records are kept for seven years as required by Australian taxation and business record requirements.
Deletion Process
When retention periods expire, we securely delete information using industry-standard data destruction methods. You can request early deletion of certain non-essential information by contacting our privacy team.
International Data Transfers
While sephimovira operates primarily within Australia, some of our educational technology partners are located overseas. When your information is transferred internationally, we ensure appropriate protections are in place.
Transfer Safeguards
- All international partners must demonstrate equivalent privacy protections to Australian standards
- Contractual data protection agreements govern how overseas providers handle your information
- Limited transfers occur only when necessary for specific educational services you've requested
- Regular audits ensure international partners maintain required security standards
We primarily work with providers in countries with adequate privacy frameworks, including the United States (under Privacy Shield successor arrangements), Canada, and the European Union.
Cookies and Website Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content recommendations for your entrepreneurial learning journey.
Types of Cookies We Use
Essential Cookies: Required for basic website functionality, including maintaining your session when browsing course information and ensuring security features work properly.
Analytics Cookies: Help us understand how visitors interact with our site, which pages are most helpful, and where we might improve the user experience.
Preference Cookies: Remember your choices about content display, language settings, and accessibility options to provide a more personalized experience.
Managing Cookie Preferences
You can control cookies through your browser settings, though some website functionality may be limited if you disable certain cookie types. Essential cookies required for basic site operation cannot be disabled while using our services.
Updates to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur to our data handling practices. Changes reflect evolving privacy regulations, new educational services, or improvements to our data protection measures.
How We Communicate Changes
- Email notifications to current students and recent program participants for material changes
- Website notifications highlighting key updates when you next visit our platform
- Updated effective date prominently displayed at the top of this policy
- Summary of changes available upon request for significant policy updates
Continued use of our services after policy updates constitutes acceptance of the revised terms, though we'll always seek explicit consent for any changes that significantly expand how we use your information.
Privacy Questions and Contact Information
sephimovira Privacy Team
10 Russell St, Toowoomba City QLD 4350, Australia
Phone: +61447691397
Email: help@sephimovira.com
Privacy inquiries are typically responded to within two business days